Privacy Policy
Baskin-Robbins® in
Australia; recognises the importance of privacy issues. This Privacy
Policy briefly tells you how to manage the personal information that we
collect, how we use and disclose this information in regards to this
website, and how to contact us if you have any queries.
Generally, we use the information we collect about you for two
purposes: to facilitate your order and to create a better, more
personalised experience for you. Our electronic commerce and privacy
standards are derived from the world’s best business practices and we
abide by the following principles.
Collection of personal information by us
To access the features of the Baskin
Robbins in Australia website you may submit information to us. The
information will be transmitted to us via email which may be
intercepted by a 3rd party. In addition, some contact details are
stored in an online database. The kinds of personal information we
collect and store will depend on what services you request from us and
what personal information you provide. However, it may include (amongst
other things) personal information you give us when you request
information about our company or our brand or make contact with us.
This information may include your name, contact details and financial
information if you are applying for a franchise.
How your personal information will be used
If you provide us with information, we may e-mail you updates about
our products and services. You will need to request this information
either by ticking an opt-in box requesting the information, or implying
you want the information by the type of request you make and method in
which you supply the information. If you do not wish to remain a
subscriber to this notification service or otherwise receive updates on
our products and services, you are able to remove your details from our
announcements database by contacting us.
We will assume that you consent to management of your personal
information in the manner specified in this Privacy Policy (which may
change from time to time) until you tell us to the contrary by
following the instructions contained in our website or contacting us
using our contact details below.
Exchange of personal information with third parties
Personal information we collect from you may be disclosed:
to any entity to which we are required or authorised by
or under law to disclose such information (for instance, Federal or
State law enforcement agencies and investigative agencies, courts,
various other Federal or State government bodies);
to others that you have been informed of at the time any personal information is collected from you;
to our business associates and others for purposes
directly related to the purpose for which the personal information is
collected;
to our professional advisors and other contractors (for example IT consultants and mailing houses);
or with your consent (express or implied), to others.
We may also obtain personal and other information from some or
all of the above to enable us to provide our services or products to
you. When we obtain personal and other information from third parties
whom we are referred to by you, we will assume and you will ensure that
you have made that third party aware of the referral of the persons and
purposes involved in the collection, use and disclosure of the relevant
personal or other information.
Use and disclosure of personal information by us
If we use or disclose your personal information for a purpose (the
“secondary purpose”) other the main reason for which it was originally
collected (the “primary purpose”), to the extent required by law, we
will ensure that:
the secondary purpose is related to the primary purpose
of collection (and directly related in the case of sensitive
information), and you would reasonably expect that we would use or
disclose your information in that way; or
you have consented to the use or disclosure of your personal information for the secondary purpose; or
the use or disclosure is required or authorised by or under law; or
the use or disclosure is otherwise permitted by law
(for example, as a necessary part of an investigation of suspected
unlawful activity).
Collection of information other than personal information
If you visit our website, some of the information we and/or our
contractors collect about your visit to our website is not personal
information because it does not reveal your identity.
Site Information
When you visit our website, we and/or our contractors collect
general information about your visit which may include your server
address, the date and time of your visit, the pages you accessed, the
information you downloaded and the type of Internet browser you used.
We and/or our contractors may use this information in anonymous,
aggregated form, for statistical purposes only, to assist us in
improving the quality and usability of our website.
Cookies
A cookie is a small string of information that a website transfers
to your browser for identification purposes. The cookies we and/or our
contractors use may identify individual users.
Cookies can either be "persistent" or "session" based. Persistant
cookies are stored on your computer, contain and expiration date, and
are mainly for the user's convenience. Session cookies are short-lived
and are held on your browser's memory only for the duration of your
session, they are used only during a browsing session, and expire when
you quit your browser.
Most Internet browsers can be set to accept or reject cookies. If
you do not want to accept cookies, you can adjust your Internet browser
to reject cookies or to notify you when they are being used. However,
rejecting cookies will limit the functionality of our website and may
cause some features to cause errors. Our cookies do not contain viruses
or ''''hack'''' into other parts of your computer to obtain hidden
personal information.
Access and correction of your personal information
You are in control of any personal information you provide to us. If
at any time, you would like to correct the personal information we have
about you or if you would like to change your preferences for contacts
from us, you can let us know by contacting us at the fax number or
postal address listed below. Your personal information may be stored in
different locations depending upon the reason for which you originally
submitted the information. The more information you can provide us
about when you originally submitted your personal information, the
quicker we will be able to retrieve your personal information.
In order to review any personal information we have or to ask us to
delete that information or to stop further use of the information,
please submit this information request form.
Disclosure of Personal Information
If you are visiting Baskin Robbins in Australia from a location outside
of the Australia, your connection will be through and to servers
located in Australia. All information you provide will be processed and
maintained on our Web server and internal systems located within
Australia. Selected portions of this information may be transferred to
distributors.
You should be aware that we may disclose specific information about
you if necessary to do so by law or based on our good faith belief that
it is necessary to conform or comply with the law or is necessary to
protect the users of our Web site, the site or the public.
Baskin Robbins in Australia does not sell, rent or trade your e-mail
address to third parties. We may, however, use third parties to help us
provide services to you, such as fulfilling orders, processing
payments, monitoring site activity, conducting surveys, and
administering e-mails, drawings or contests. If personally identifiable
information (i.e. name, address, e-mail address, telephone number) is
provided to any of these third parties, we will require that such
information be maintained by them in strictest confidence and not used
for any purpose other than what we have instructed these third parties
to use the information for.
Links
For your convenience, our Web site may contain links to other sites.
Baskin Robbins® in Australia is not responsible for
the privacy practices or the content of such Web sites. We recommend
that upon accessing any other website, you familiarise yourself with
the privacy policy of each site to ensure that you are satisfied with
its terms
Questions/Complaints
If you have questions or concerns with respect to our Privacy
Policy, please feel free to contact us. If elements of our Privacy
Policy change, we will post the policy changes in our Privacy Policy on
this Web site. If you are concerned about how your personal information
is used, please visit our site often for this and other important
announcements about Baskin Robbins in Australia.
